Kathy Towner and Mike Sansone present a session on Email Etiquette to members and guests of the Iowa Society of Association Executives on April 26, 2010:
Etiquette, Efficiency, and Effectiveness in Electronic Messaging
This session will focus on communications etiquette within the online environment. Learn strategies for producing and responding to electronic media and messages. Learn to recognize which types of messages are appropriate for the various channels of communiqué, as well as tips and time-savers for managing the daily deluge of incoming messages.