Kathy Towner and Mike Sansone present a session on Email Etiquette to members and guests of the Iowa Society of Association Executives on April 26, 2010:
Etiquette, Efficiency, and Effectiveness in Electronic Messaging
This session will focus on communications etiquette within the online environment. Learn strategies for producing and responding to electronic media and messages. Learn to recognize which types of messages are appropriate for the various channels of communiqué, as well as tips and time-savers for managing the daily deluge of incoming messages.
I think one of the big problems with email is that lots of people use it as a sort of stream of consciousness, so write emails with little punctuation or grammar, which obscures their main message and makes the email far harder to read.
Posted by: Liz Tucker | August 03, 2010 at 04:18 AM
Good stuff as per usual, thanks. I do hope this kind of thing gets more exposure.
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